When you deal with a broker, you will generally have a single point of contact who you can approach with all your insurance needs. The broker can utilize their technical expertise and a wealth of knowledge of insurance, prices, terms and conditions and assist you in selecting and arranging appropriate, tailored insurance policies and packages. Their obligation is to serve your interests, so it’s advice you can trust.

Brokers are independent and work with a carefully selected group of insurers to find you the right coverage at a competitive price. The broker will collate a number of options and will explain the levels of cover and small print of each option to help you choose a suitable product that meets your insurance needs. Going direct to an insurer, means the provider will of course be tied to their own products, making it impossible to receive the unbiased advice a broker provides.

Contrary to popular consumer belief, using a broker doesn’t cost more than going direct. Part of a broker’s duty is to understand the needs and requirements of the client to find the best insurance policy within their budget. Ironically, in some cases, you may even end up paying less by using an insurance broker.

Dealing with insurance claims can be demanding and time-consuming. This is where some brokers (and to be clear, not all of them do) go the extra mile – to ensure that you receive fair and prompt payment, to get you back to normal. Brokers often can act on your behalf, to liaise with the claims department and loss adjusters on your behalf and keep up the pressure to make sure your claim is handled as swiftly as possible. Plus, with their expertise, they will be able to help you secure the best possible payout.