Product Liability

If you are a seller of goods, whether a manufacturer, intermediary or retailer, you may incur liability to your customers and others for death, injury, illness or damage to their property. This be the result of inadequate design, faulty manufacture, inadequate instructions, contamination or damage prior to supply. Product liability is the legal responsibility imposed on a business for the manufacturing or selling of defective goods.

Products liability insurance is designed to cover the cost of compensation to anyone who is injured, or whose property is damaged by a faulty product; for example, medication that is contaminated with a harmful substance, a faulty hammer head which flies off when used, hitting a customer on the head or a restaurant that supplied food which caused a customer to become ill. Cover is only included for the payment of compensation and any associated legal costs – it does not include the cost of replacing the defective product itself.

 

The product may be virtually any type of good sold to businesses or the public, like machines, food, medicines, and clothing. Even with products that appear entirely safe, there’s always the potential for something to go wrong.

It is rarely sold as a standalone product but is it is bought alongside a Public Liability insurance policy and forms part of the same contract. The insurance should be considered as essential by any business involved in the supply of products or goods.

We work hard to deliver outstanding service, quality products and customized solutions. Contact us today for free quotes, from a panel of insurance providers, and to find out more about how to buy the right Product Liability Insurance.

Frequently Asked Questions (FAQs)

Quickly find out if we’ve already addressed your query.

Your business insurance needs will depend on several factors and understanding it all can be complex and time consuming. One thing you can’t afford is to put your business at risk by choosing the wrong type of insurance. A professional Insurance Broker like Edge has the knowledge and expertise to identify what the most appropriate cover is for your needs and will take the time to explore and explain your options to you.

Not only do we ease the stress and deliver peace of mind, but we find you the most appropriate cover at the right price. We provide guidance when you need it and we accurately present your risk, understand your needs, as well as study the market, the covers available, the differences between the insurance providers, and what the implications of those differences are for you. We also deal with your claims on your behalf.

You’re not legally required to hold product liability insurance, but as a seller, supplier or manufacturer, you do have a duty of care towards your customers. If your product causes injury or damage to a customer or their property, you could end up facing legal action.

Manufacturers, distributors, suppliers and retailers could all be liable if a product or a component part causes injury or damage.

The cost of product liability insurance will depend on: the type of product, Volume of sales, your role in the process, territory involved, Policy limit of liability, Policy deductibles, your professional experience. If you want to find out the price of adding public and product liability to your Business Insurance Policies, speak to one of our advisors and answer a few questions about the work you do and we would be happy to give you a rundown of the cover we require.

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